PRIVACY POLICY

KX Nutra | Guangdong Zhongke Mei Pharmaceutical Co., Ltd.

Last Updated: August 17, 2026

This Privacy Policy explains how KX Nutra collects, uses, discloses, stores, and protects Personal Data when you visit https://www.healthsupplementplus.com/, submit an inquiry, communicate with us, or otherwise interact with our supplement manufacturing and related services.

1. Who We Are and Scope

KX Nutra is a brand operated by Guangdong Zhongke Mei Pharmaceutical Co., Ltd. (collectively, “KX Nutra,” “we,” “us,” or “our”), a dietary supplement OEM/ODM manufacturer based in Guangzhou, China. For purposes of applicable data protection law, KX Nutra is the controller of the Personal Data described in this Privacy Policy unless otherwise stated.

This Privacy Policy applies to our website at https://https://www.healthsupplementplus.com// (the “Site”), our request-a-quote and contact forms, communications through email, telephone, WhatsApp, social media, trade shows, and other business interactions connected with our products and services (collectively, the “Services”).

The Services are intended primarily for business customers, prospective customers, suppliers, and other professional contacts. This Privacy Policy does not govern the privacy practices of third parties whose websites, platforms, or services you may access through our Site.

2. Personal Data We Collect

“Personal Data” means information that identifies, relates to, describes, or can reasonably be linked with an individual or household. Depending on how you interact with us, we may collect the following categories:

Contact information. Your name, business email address, telephone or WhatsApp number, mailing address, country or region, and preferred communication method.

Business and professional information. Company name, job title, industry, brand or website, business location, product category, purchasing role, and information you provide about your organization.

Inquiry and project information. Product interests, supplement dosage form, formula or ingredient preferences, target market, estimated quantity, packaging requirements, sample requests, budget or timing information, messages, attachments, and correspondence with our team.

Transaction and fulfillment information. Quote, order, invoice, payment status, delivery, customs, and shipping information when you purchase samples or place an order. Payment providers may process payment-card or bank information; we generally receive only limited transaction details and confirmation.

Communications and marketing information. Records of emails, calls, WhatsApp messages, social media communications, trade-show interactions, meeting notes, newsletter preferences, and responses to campaigns.

Device and Usage Data. Internet Protocol (IP) address, browser type and version, operating system, device identifiers, language, approximate location derived from IP address, referring page, pages viewed, links clicked, date and time of access, time spent, and diagnostic or security information.

Cookie and advertising data. Cookie identifiers, advertising identifiers, consent preferences, website interactions, and information used to measure campaigns or provide interest-based advertising, where permitted.

Other information you choose to provide. Any other Personal Data contained in documents, forms, messages, or files you voluntarily send to us.

Please do not submit sensitive personal information or personal health information through our general inquiry forms unless we specifically request it and provide an appropriate collection notice. KX Nutra does not intentionally collect medical records or information about an individual’s health condition through the Site.

3. How We Collect Personal Data

We collect Personal Data from the following sources:

Directly from you, including when you complete a form, request a quote or catalog, contact our team, send product requirements, request samples, subscribe to communications, visit our booth, or enter into a business relationship with us.

Automatically from your browser or device through cookies, pixels, tags, log files, and similar technologies when you use the Site.

From your company or colleagues when they identify you as a contact for a project, order, contract, or business relationship.

From service providers and business partners, such as analytics, advertising, communications, hosting, security, shipping, payment, and customer relationship management providers.

From public and professional sources, including company websites, professional networking platforms, trade-show directories, public business directories, and social media, where permitted by law.

4. How We Use Personal Data

We may use Personal Data for the following purposes:

To operate, maintain, secure, troubleshoot, and improve the Site and Services.

To respond to inquiries, prepare quotations, recommend suitable manufacturing options, arrange calls or video meetings, provide catalogs or samples, and communicate about your project.

To develop, manufacture, package, quality-check, ship, and support products and orders.

To manage customer, supplier, and partner relationships, including contracts, records, invoicing, delivery, and customer service.

To personalize website content and understand which products, pages, and campaigns are relevant to visitors.

To send business updates, product information, newsletters, event invitations, and marketing communications where permitted by law. You may opt out at any time.

To measure and improve advertising performance, create audiences, prevent repetitive advertising, and provide interest-based advertising where consent or another lawful basis is available.

To protect our rights, property, systems, personnel, customers, and the public; detect fraud, abuse, security incidents, or unlawful activity; and enforce our terms and agreements.

To comply with laws, regulatory requirements, court orders, customs requirements, accounting obligations, quality-system requirements, and lawful government requests.

To evaluate or complete a merger, financing, acquisition, restructuring, sale of assets, or similar corporate transaction.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies. These technologies may be used for the following categories of purposes:

Strictly necessary technologies. Support core functions such as security, network management, form operation, consent records, and accessibility.

Preference technologies. Remember language, region, communication, and other choices.

Analytics technologies. Help us understand traffic, page performance, and how visitors use the Site. We may use Google Analytics or similar services.

Advertising technologies. Help us measure campaigns, create audiences, and show relevant advertisements. Subject to consent and local law, these may include Google Ads and Meta technologies such as the Meta Pixel.

Where required, non-essential cookies will be used only after you provide consent. You can use the cookie banner or Cookie Settings link on the Site to accept, reject, or change your preferences. You may also control cookies through your browser, although disabling strictly necessary technologies may affect Site functionality.

Third-party services may collect information directly from your browser or device under their own privacy policies. More information is available at Google Privacy & Terms (https://policies.google.com/privacy), Google My Ad Center (https://myadcenter.google.com/), Meta Privacy Policy (https://www.facebook.com/privacy/policy/), and WhatsApp Privacy Policy (https://www.whatsapp.com/legal/privacy-policy/).

6. Legal Bases for Processing

Where the GDPR, UK GDPR, or another law requires a legal basis, we rely on one or more of the following:

Contract. Processing is necessary to take steps at your request before entering into a contract or to perform a contract with you or your company.

Legitimate interests. Processing is necessary for our legitimate business interests, including responding to business inquiries, operating and securing our Services, improving our offerings, managing relationships, and conducting appropriate B2B marketing, provided those interests are not overridden by your rights.

Consent. You have consented to a specific activity, such as optional cookies or certain marketing communications. You may withdraw consent at any time without affecting processing that occurred before withdrawal.

Legal obligation. Processing is necessary to comply with applicable law, regulatory requirements, accounting rules, court orders, or lawful requests.

Legal claims and vital interests. Processing is necessary to establish, exercise, or defend legal claims or, in exceptional circumstances, protect an individual’s vital interests.

7. How We Disclose Personal Data

We may disclose Personal Data to the following recipients for the purposes described in this Privacy Policy:

Affiliates and personnel. Our affiliated entities and authorized employees, sales representatives, quality teams, logistics teams, and contractors who need the information to perform their responsibilities.

Service providers. Providers of website hosting, content delivery, cybersecurity, analytics, advertising, customer relationship management, email, cloud storage, forms, communications, translation, payment, accounting, shipping, customs, and professional services.

Communications and social platforms. Platforms such as WhatsApp and Meta when you choose to communicate through them or interact with their embedded features.

Business and fulfillment partners. Laboratories, ingredient or packaging suppliers, freight forwarders, customs agents, distributors, or other parties involved in evaluating or fulfilling your request, but only as reasonably necessary.

Professional advisers. Lawyers, auditors, accountants, insurers, and consultants subject to appropriate confidentiality obligations.

Authorities and other parties for legal reasons. Courts, regulators, law enforcement, government agencies, or other parties when we believe disclosure is required or appropriate to comply with law, protect rights or safety, investigate wrongdoing, or enforce agreements.

Parties to a corporate transaction. Actual or prospective buyers, investors, lenders, advisers, or successors in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, subject to appropriate safeguards.

Other parties with your direction or consent. We may disclose information when you ask us to or otherwise consent.

We do not sell Personal Data for money. However, use of some advertising and analytics technologies may be considered “sharing,” “sale,” or “targeted advertising” under certain U.S. state privacy laws. See Section 13 for applicable opt-out rights.

8. International Data Transfers

KX Nutra is based in China and serves customers worldwide. Your Personal Data may be transferred to, stored in, or processed in China and other countries where we, our affiliates, or service providers operate. Those countries may have privacy laws that differ from the laws in your country.

Where required by law, we use appropriate safeguards for international transfers, such as standard contractual clauses, contractual protections, vendor due diligence, security measures, or other approved transfer mechanisms. You may contact us for additional information about safeguards relevant to your Personal Data.

9. Data Retention

We retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, maintain business and quality records, comply with legal, tax, accounting, customs, and regulatory obligations, resolve disputes, enforce agreements, and protect against fraud or security risks.

Retention periods vary by category and context. In general:

Inquiry and contact records are retained for the period reasonably needed to respond, follow up, and manage prospective business relationships, and may be retained longer when a project progresses or law requires it.

Customer, order, shipping, transaction, contract, quality, and compliance records are retained for the applicable business relationship and any additional period required by law, contract, quality systems, or limitation periods.

Marketing records are retained until you opt out or the information is no longer needed, with limited suppression records kept to honor future opt-out requests.

Cookie and Usage Data are retained according to the lifespan of the relevant cookie, platform setting, consent choice, security need, and applicable legal requirement.

When Personal Data is no longer required, we may delete, anonymize, or securely isolate it, subject to legal and technical limitations.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Data against accidental or unlawful loss, misuse, alteration, unauthorized access, or disclosure. Safeguards may include access controls, account security, vendor controls, system monitoring, backups, staff procedures, and encryption where appropriate.

No internet transmission or storage system is completely secure. Accordingly, we cannot guarantee absolute security. You are responsible for using secure methods when sending confidential formulas, specifications, or other sensitive business information and for protecting your own accounts and devices.

11. Marketing Choices

You may opt out of marketing emails by using the unsubscribe link in the message or by contacting us. You may ask us to stop marketing calls or messages by replying with an opt-out request or contacting us through the method described in Section 17. We may continue to send non-promotional communications about active inquiries, quotes, contracts, orders, safety, security, or legal matters.

12. Your Privacy Rights

Depending on your location and subject to legal exceptions, you may have the right to:

Request access to or a copy of your Personal Data.

Request correction of inaccurate or incomplete Personal Data.

Request deletion of Personal Data.

Request restriction of or object to certain processing.

Request portability of certain Personal Data in a structured, commonly used, machine-readable format.

Withdraw consent where processing is based on consent.

Opt out of sale, sharing, targeted advertising, or certain profiling where applicable.

Appeal a decision concerning a privacy request where applicable.

Lodge a complaint with a competent privacy or data protection authority.

To exercise a right, contact us as described in Section 17 and clearly state the right you wish to exercise. We may request information reasonably necessary to verify your identity and authority. We will respond within the period required by applicable law. We may deny or limit a request where permitted by law, including where we cannot verify identity, must retain information, or an exception applies.

We will not discriminate against you for exercising an applicable privacy right. If you submit a request through an authorized agent, we may require proof of authorization and may verify your identity directly, as permitted by law.

13. Supplemental Notice for U.S. Residents

This section applies only to the extent KX Nutra is subject to an applicable U.S. state comprehensive privacy law, such as the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”). Terms defined in those laws have the same meaning in this section.

Depending on your interaction with us, we may collect the following categories of Personal Information: identifiers; customer record information; commercial information; internet or electronic network activity; approximate geolocation derived from IP address; professional or employment-related information; and inferences about likely business interests. We obtain these categories from the sources described in Section 3 and use them for the business and commercial purposes described in Section 4.

We may disclose these categories for business purposes to the recipients described in Section 7. We do not sell Personal Information for monetary consideration. If optional advertising cookies or pixels are active, identifiers, Device and Usage Data, approximate location, and related inferences may be disclosed to advertising partners in a manner that may be considered “sharing,” “sale,” or “targeted advertising” under certain state laws.

Where required, you may opt out by selecting the appropriate option in our cookie banner or Cookie Settings. You may also use a browser that supports the Global Privacy Control (“GPC”). Where legally required and technically detectable, we will treat a valid GPC signal as an opt-out request for the browser or device that sends the signal. More information about GPC is available at https://globalprivacycontrol.org/.

KX Nutra does not knowingly sell or share Personal Information of individuals under 16. We do not use or disclose Sensitive Personal Information for purposes that would require a right to limit under California law. If our practices change, we will update this Privacy Policy and provide any required notices or controls.

14. Additional Information for EEA, UK, and Swiss Individuals

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have the rights listed in Section 12. You also have the right to object at any time to processing for direct marketing and, in certain circumstances, to processing based on legitimate interests. KX Nutra does not make decisions based solely on automated processing that produce legal or similarly significant effects concerning you.

You may lodge a complaint with the data protection authority in the country where you live or work or where you believe an infringement occurred. We encourage you to contact us first so we can try to address your concern.

15. Children’s Privacy

The Services are intended for business users and are not directed to children under 18. We do not knowingly collect Personal Data from children through the Site. If you believe a child has provided Personal Data to us, please contact us so we can take appropriate action.

16. Third-Party Links and Services

The Site may contain links to or integrations with third-party websites and services, including social media, messaging, maps, video, analytics, advertising, and payment services. We do not control and are not responsible for those third parties’ privacy, security, or content practices. Review their privacy policies before providing information or using their services.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or want to make a privacy complaint, please contact:

Company: Guangdong Zhongke Mei Pharmaceutical Co., Ltd. (KX Nutra)

Location: Guangzhou, China

Website: https://https://www.healthsupplementplus.com//

Privacy request form: https://https://www.healthsupplementplus.com//contact/

Telephone / WhatsApp: +86 133 1609 1422

Please write “Privacy Request” in the subject line or at the beginning of your message and include enough information for us to understand and respond to your request.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technologies, business practices, or legal requirements. We will post the revised version on this page and update the “Last Updated” date. If required by law, we will provide additional notice or request renewed consent before a material change takes effect.